Webinar: Leveraging Data to Improve the Quality & Availability of Language Services
As our patient population grows more diverse, hospitals are increasingly challenged
to provide high quality language services to patients with limited English proficiency
(LEP). Learn how the systematic capture and utilization of patient data allows hospitals
to more effectively target improvement strategies for language service delivery.
Date: Tuesday, November 18
Time: 10:00 am PST / 1:00 pm EST
Duration: 90 minutes
Panel Participants
Sidney E. Van Dyke
Director of Interpreter Services
Regions Hospital
Helena Santos-Martins, MD
Medical Director
Cambridge Health Alliance
Shiva Bidar-Sielaff, MA
Director of Interpreter Services & Community Partnerships
University of Wisconsin Hospital & Clinics
Juliet Yonek, MPH
Director, Program Evaluation
American Hospital Association
Health Research and Educational Trust
Cynthia E. Roat, MPH (Moderator)
National Consultant
Language Access in Health Care
Please join Polyglot Systems and an esteemed panel of industry experts for a Webinar:
"Leveraging Data to Improve the Quality & Availability of Language Services."
Our presenters will offer proven methods hospitals can employ to gain the insight
required to optimize their efforts and resources.
Webinar attendees will learn:
- How to use census data to define LEP populations within a facility's
catchment area
- How to effectively track language preference within a patient
database
- How to effectively track the provision of language services
for both inpatient and outpatient encounters
- The importance of tracking language service provisioning in
each hospital
- The impact of data analysis on operational improvement
Who Should Attend?
- Hospital executives concerned with improving patient care, ensuring regulatory
compliance, controlling costs, and improving operational efficiency.
- Heads of nursing and medical staffs affected by the inability to effectively
communicate with patients who don’t speak English.
- Leaders of language services wanting to improve the coverage, quality, and
utilization of the language support resources they deliver.
Register or sign in to view slides and the replay of this webinar.
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