Webcast: Using Technology to Improve Access to Language Services
The growing population of the Limited English Proficient (LEP) community is outpacing
the funding available for language access programs. As this patient population continues
to grow, hospitals are struggling to build cost-effective solutions to adequately
meet the increasing demand for interpretation services.
Date: Tuesday, December 9
Time: 1:00pm EST/10:00am PST
Duration: 90 minutes
Panel Participants
Linda Golley, MA
Manager of Interpretation Services
University of Washington Medical Center
Bruce Occeña, MPH, MBA
Video Medical Interpretation Program Director
Health Access Foundation
Charles Lee, MD
President and Founder
Polyglot Systems
Cynthia E. Roat, MPH (Moderator)
National Consultant
Language Access in Health Care
Issues for Discussion
Please join us as we explore these issues and discuss opportunities to leverage
technology to extend the depth and breadth of your language access program. You
will hear how the University of Washington Medical Center reduced barriers to equal
access through a series of technology innovations. We will also provide a detailed
analysis of video-based interpretation and introduce you to several other new and
innovative solutions that can have an immediate impact on the quality of care for
your LEP patients.
Who Should Attend?
- Hospital executives concerned with improving patient care, controlling costs,
ensuring regulatory compliance, and improving operational efficiency.
- Heads of nursing and medical staffs that are impacted by the inability to
effectively communicate with patients who don’t speak English.
- Leaders of language services who want to improve the coverage, proficiency,
and utilization of the language support resources they deliver.
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